Resident in Co. Galway nursing home – Feedback from next of kin for Healthcare Direct and the Chartered Physiotherapist who supported onsite appointments with my brother over the past few months.

“Very little hope was given while my brother was in hospital in America and it is so good to see how well he has improved since he started his physiotherapy treatments. He is able to move around and has started to walk again, something his family thought would never happen. I can’t put into words how grateful we are to the physiotherapist and HealthcareDirect for the great service and the great care my brother has received”

“When my mother got out of hospital after her hip replacement, her walking was very shaky and she was nervous on the stairs. Healthcare Direct were able to send a Physiotherapist direct to the house. They helped her with her exercises, and treated her back which was sore from all the sitting. Bit by bit her walking and confidence improved. The Occupational Therapist was also able to help by suggesting aids in the house which enhanced her independence. My mother was delighted with the overall success of her operation and thanks to Healthcare Direct she is now feeling a lot better.”

“Healthcare Direct has made a huge difference to the quality of life for our residents. They provide a highly professional service both on an individual basis and the group activities are greatly enjoyed by residents with varying dependency levels.”

“Healthcare Direct made the Ergo/VDU Assessment process simple and straightforward. They were very helpful in advance of the assessment running through the process with me and helping to flag any possible issues.

Colin was very professional and friendly on the day, and we were very pleased with his approach and the quality of his assessments and the resultant report with recommendations that we were provided with. I am very happy to recommend Healthcare Direct for Ergo/VDU Assessment service.”

“Healthcare Direct provide Physiotherapy, Occupational Therapy and Activities services to our residents. The service is co-ordinated and managed by Colin (Clinical Manager) and George (Customer Care Manager) with whom we have established an excellent and mutually supportive relationship. Both Colin and George are always available for consultation and have consistently worked with us in order to address needs and plan ahead. Healthcare Direct professionals are selected according to the highest standards within healthcare service provision. Knowledge and skill is clearly in evidence and the delivery of innovative practice within the accepted scope has contributed greatly to our own provision of care and enhanced the quality of life for our residents. We are very pleased to recommend this company to other nursing homes and centres.”

“East Limerick Children’s Services provide Assessment/Intervention to children in the East Limerick area requiring specialist services. We had an urgent need for additional Occupational Therapy Intervention and were very fortunate to make contact with Healthcare Direct. The experience working with Healthcare Direct was very much a positive one and should the need arise we would continue this relationship.

Their professionalism, quick response time and their ability to understand our needs and those of our client base was refreshing.

The Occupational Therapist assigned fitted in very quickly to the team and within a short period was considered part of our team, being very focused, efficient and family friendly. The operational and clinical back up provided via Healthcare Direct was also a valuable part of the service, one of the many benefits of this managed service. Looking forward to working with Healthcare Direct again in the future, should the need arise.”

“As a community based disability organisation we are always striving to have the best training for our staff. Healthcare Direct have always been extremely professional, accommodating and efficient. All of our staff have commented on the high standard of training provided to them by HealthCare Directs Training Instructors.”

“Staff found training to be excellent. Training Instructors gave guidance in a manner which was easily understood. Staff felt at ease to ask questions and partake in the session and trainers ensured all staff were comfortable with all aspects of the training course. Practical demonstrations were covered with great care.”

“Healthcare Direct has been a fantastic addition to the service we provide and our residents have benefited greatly from the Physio and Occupational Therapy they have received.”

“We at NTCS are very satisfied that Healthcare Direct provide our Home Helps with very appropriate training skills to enable them to carry out their work in a safe and confident way. Healthcare Direct is a professional and helpful organisation. They are competitively priced and they continue to look for new ways to enhance the service they provide. We can recommend Healthcare Direct to our colleagues.”