“We have found the staff from Healthcare Direct very competent and professional treating residents in a respectful and caring manner. Their structured and comprehensive assessments and ongoing treatment plans have greatly improved the physical and psychological well being of the residents. The Therapy Team, including the Chartered Physiotherapist, Occupational Therapist and Clinical Manager, have played a key role in educating staff and residents. Healthcare Direct have worked in close partnership with our clinical management team in developing a falls prevention strategy and our collaborative approach has reduced the falls last year.”

“We have worked with Healthcare Direct for the last number of years for all of our residents physiotherapy needs and more recently for staff training, we have found Healthcare Direct to be most efficient and professional in all their work, from the onsite physiotherapist and trainers to administration staff, it is a pleasure to work with them all. They have an extremely good back up service with good support for any queries that we may have. We would like to wish them continued success in to the future and look forward to a continued working relationship with them.”

“We have worked with Healthcare Direct for the last 5 years for all of our residents Physio and OT needs; they provide regular assessments, ongoing care plans and continuous reviews for our residents. Healthcare Direct offer an excellent service, value for money and a very high level of expertise and resident care.”

“In the demanding role of person in charge, I find our Physiotherapist and Occupational Therapist from healthcare direct go ‘above and beyond’ in their role to help us. Even when they are off-site they are working behind the scenes to source information and help problem-solve everyday challenges. These service providers are prompt in all communications, professional in their manner and person –centred in their approach to care. Healthcare Direct’s management team frequently visit to check we are happy with the quality of service provided and to offer further assistance. Most importantly, our residents look forward to their sessions. I can highly recommend Healthcare Direct.”

“We have been working closely with Healthcare Direct for many years now. They provide a seamless service to us in relation to Physiotherapy and Occupational therapy. It’s great to have such a service available. Their staff really are part of our team and treat our residents with the same dignity and respect as our permanent staff – they genuinely care. Healthcare direct also support us with our educational needs, with George and Colin readily available to assist in any way that they can. We have been very happy with their service to date and have no doubt that this will continue in the future.”