Administration, care staff and ancillary staff are helpful, professional and truly caring. Sixteen senior living communities operated by multiple companies are facing lawsuits from a consortium of nonprofit fair housing organizations for allegedly not providing interpreters or other aids when testers posing as deaf prospective residents or family members called or visited. They have a full daily calendar of activities and also do off-site "breakfast clubs" and trips to different events. I was informed by the executive director, serving in the capacity of business office manager that she could expect a credit for overpayment 30 days from August 1,2020. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The staff is excellent. Feb. 14, 2020. We think that a facility should respect families of and the health compromised family member and provide fair and flexible service and financial commitments. Call (855) 481-6777 to speak to a Family Advisor for FREE for immediate assistance The information is not provided in the course of an attorney-client relationship and is not intended to substitute for legal advice from an attorney. Calarogas brochure slogan says, serving you and your family. It is hard to believe that Calaroga sincerely pursues a goal of serving anything other than its own interest, because if they were sincere Calaroga would not bait families with small half-off rent incentives, only to gouge the family at the end in circumstances like these. NFHA was represented in this case by Andrew Rozynski of Eisenberg & Baum, LLP, and the investigation was supported in part by a grant from the U.S. Department of Housing and Urban Development. One can view deficiencies and plans of correction. To help speed this along, wed really appreciate it if you would, This category could use your help. We are grateful to Pacifica SLPV for taking much of our worry and stress away as our moms dementia continues to progress. The largest advantage of family or 3rd party reviews of assisted living communities is, by far, the ease of access to the information. My Dad lives at Pacifica Senior Living, Memory Support Community. Our mom has been there now just under a couple of months. management, employees. My father could not pick up his head when he was signing Calarogas agreements. i am pleased with the level of contact they make with me to let me know how my dearly loved one is doing and what he needs. We feel strongly that thats part of our role as an assisted living provider, he said. Unfortunately, accessing this information is not always easy and the data can be inconsistent and confusing. of inaccuracies. My mom has been a resident at Pacifica for 4 1/2 years. Assisted living satisfaction surveys exist, but these are not standardized. Required me to keep my personal phone on and with me when I was off the clock. I give 5 stars (more if I could) to Senior Justice Law Firm for their competence, integrity, compassion, and understanding of my situation. Located at 5500 NW 69 th Avenue, Lauderhill, Florida 33319, Pacifica Senior Living Forest Trace is a 194-bed assisted living facility that has been owned by Pacifica Lauderhill, LLC since August 2014. This matter has been resolved and Pacifica has responded accordingly. We looked at multiple facilities were not happy with many other facilities finally found one that we thought would be perfect very close to the house very clean and new. They are usually conducted by the residences themselves and their results are not published. To become a member, visit our Members page! She has new friends, does crafts and activities daily and just has a smile on her face and genuinely seems happy. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. There are also many outings that the Residents enjoy, such as going to lunch or out for ice cream. I have a dear friend at Pacifica and I am also her POA. Coming soon! After refunding of Junes rents Calaroga charged my client $4000 dollars for four-nights that his father resided in a guest room. I would highly recommend Pacifica Senior Living / PV Memory Care. How many staffers are on duty in the daytime and overnight? I saw a library. Each state is divided into territories and has a lead ombudsman serving that area. Call Contact Information. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 11918 Central Avenue Chino, CA 91710 Welcome to Pacifica Senior Living Hillsborough, an assisted living and memory care community offering retirement living in Chino, CA. A.S.R. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Offices in Florida, California, Georgia, Illinois, Kentucky, Maryland, New Mexico, New York, Pennsylvania, Virginia, Washington DC and West Virginia | Business Hours: Monday - Friday (8:00 am - 6:00 pm) It is also my understanding that a required nurses assessment to allow my father to move into the Calaroga was not done. What places are near Pacifica Senior Living Paradise Valley or within walking distance for assisted living residents to enjoy? International Association of Better Business Bureaus. They have a salon, people that do the nails, crafts, and they have entertainment that comes in. does not publish assisted living quality information online, Violations and plans of correction are available by residence, MT does not publish information about assisted living quality online, One can search by residence for violation records and plans of corrections, Nevadans can view assisted living citations by name or city, One can submit complaints and view violations online, One can view inspections and violations by residence. Allegations: Mr. Phillip Mascillino was a resident of Pacifica Senior Living of Palm Beach who, according to the complaint, passed away as a result of injuries sustained due to the negligence of the facility. You should not act or rely on any of the information contained herein without seeking professional legal advice. Pacifica Senior Living was a good place, but the people in the mild Alzheimer's unit were severe. When deciding on a facility, we found the tour and information that Tori gave us to be very helpful with our decision to place her at Pacifica Senior Living Paradise Valley. They have done a great job keeping the outbreak contained in the one cottage, not to mention the fact that since all of this started, it has just now found its way into this facility. I put my trust and faith in their years of focusing their legal ability in only one field and that has proved to be 100% effective. What makes the chef or dining program at Pacifica Senior Living Paradise Valley exceptional? This is a concern held by many families and especially by those who are seeking care in less expensive assisted living residences. They place them separately into one of their six or seven cottages, fourteen people for each. I've only been at Pacifica Senior Living one time. Despite all of the variables that can affect the price, Pacifica Senior Living has some of the most competitive pricing across the board. Thanks for having folks like her and her staff in your employ. BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers. If Pacifica Senior Living Paradise Valley accepts dogs or cats, what indoor/outdoor areas can they enjoy? The facility was unable to locate the resident during this time. the whole company including corporate. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Ronni, the activities director is amazing and keeps the residents on their toes with fun each day. Violation codes may be used without definitions, scoring scales might not be provided and inspection reports may be hand-written and scanned. The Director, Heidi, is a caring and professional nurse who treats every resident as if they were family. How does Pacifica Senior Living Paradise Valley keep residents' families informed about their loved ones? Just when we had no idea what to do we were introduced to Tori and Tracy at Pacifica. They had a studio and a one-bedroom. Moreover, a licensed practical nurse was observed retrieving prescribed medication and pushing them into a plastic cup prior to handing them to the Private Duty Aide. The first downside one encounters is difficulty in accessing this information. Find out more about, 65% of Pacifica Senior Living employees would recommend working there to a friend, Get started with your Free Employer Profile. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. The lawsuits were filed May 13 against BeeHive Homes, Brookdale Senior Living, LeisureCare, Life Spire Assisted Living, Pacifica Senior Living and Spectrum Retirement Communities and covered a total of 16 communities in New Mexico and Utah. The entire area is encircled with a locked fence for security. Stating that the community would not be a good fit for the prospective deaf resident. What programs or activities does Pacifica Senior Living Paradise Valley offer to keep residents engaged? Ive had excellent care since Ive been here. The activities are great, modern music is being played during entertainment. BBB Business Profiles generally cover a three-year reporting period. I like their system better, and it's much, much cheaper. I live in Gilbert and I drive 45 minutes to see my mother here. So grateful to everyone at Pacifica for the updates on cases at one of the cottages at Pacifica. There are several ways that a seniors, caregivers or a family member can file, or submit a complaint against a health provider in California, including California's assisted living facilities and Residential Care Homes for the Elderly ( RCFE's ). don't have any pros to say about this place other than the residents. . BBB Business Profiles generally cover a three-year reporting period. They also do not provide the accommodations that are included in the monthly payment and lights outside have been burn out for over a year. Tori was so kind and welcoming and made me feel confident that my Uncle would be well cared for and loved. They were finishing up, and people were taking their plates away. Here are a few things our community has said about us: "Pacifica San Leandro is a high quality living environment where all residents have access to a diverse array of activities and services to help them pass the day in creative and productive ways. The staff was really nice, accommodating, and explained everything. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Should a search encounter a lack of information from the state, the meaning is ambiguous. Whats is the funniest thing that has happened to you at work? International Association of Better Business Bureaus. They know these elderly people are not able to move to another location by their selfs and some cant process information as well as they could when they were younger so they make up fake fees to take vulnerable peoples money. Reviews are available for nearly all residences with the exception of minor adult foster care home with 1-4 residents. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. What transportation services does Pacifica Senior Living Paradise Valley offer to assisted living residents? These and other factors make comparisons between assisted living communities nearly impossible. I've toured Pacifica Senior Living Paradise Valley and it's wonderful. Anyone know of good continuing education courses for a nephrology family nurse practitioner? Pacifica Senior Living Management LLC * 1 Principals See who the company's key decision makers are 41 Contacts Reach the right people with access to detailed contact information. The Pacifica is the cleanest, and they were the most professional. The table below lists what information each state provides online and links to that states database. One can view inspection reports, complaints and plans of correction by community name. Living / PV Memory care exception of minor adult foster care home with residents... Refunding of Junes rents Calaroga charged my client $ 4000 dollars for four-nights that his father in. Family member and provide fair and flexible service and financial commitments ombudsman serving that area had! 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